01
Clear before a visit
Important arrangements should be easy to find and understand before time, money and energy are committed.
The Jarvis Access Model
Fair access should not depend on luck.
A practical model for clearer information, fairer decisions and more confident days out for disabled people, carers and families.
Jarvis Access is our separate searchable website. It sets out the access facilities available at attractions around the country, making information easier to find, compare and use so access can be fairer for everyone.
Built from lived experience
Turning one family’s experience into a wider standard for clarity, dignity and choice.
A simple standard
Access begins before the front gate.
The Jarvis Access Model asks organisations to make practical arrangements visible, consistent and easy to verify—so people can make informed choices for themselves.
02
Carers count as access
Companion tickets, evidence requirements and practical support deserve the same visibility as physical facilities.
03
Claims stay traceable
Useful summaries should remain linked to their source, with a clear date showing when the information was checked.
The legal campaign
Challenging 
. Campaigning for everyone.
Chris Jarvis is pursuing a legal challenge concerning access arrangements at Merlin Entertainments. The dispute is personal; the principle is public: fair access must be clear, workable and applied with dignity.
Case update: According to Chris’s latest public update, DLA Piper—acting for Merlin—has acknowledged his correspondence and said a substantive response is expected by 4 September 2026.
This independent campaign is not affiliated with or endorsed by Merlin Entertainments. This page presents Chris Jarvis’s account of an ongoing dispute and does not state that a court has made findings against Merlin Entertainments.
Who I am
A family perspective with a public purpose.
Chris is a public figure, theme-park enthusiast and former Advonet trustee. He created Jarvis Access as a facilitator for a broader idea: access should be fair, information should be clear and lived experience should help make services better.
His recent writing challenges the industry to treat accessibility as barrier removal—not simply customer-service policy. His work connects the practical realities of family life with questions of fairness, accountability and resilience.
Get in touch
Start a conversation.
Send a question about the Jarvis Access Model, the fair-access campaign or Chris’s work. Your message will go directly to Chris without publishing his email address.
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Search access facilities across the country.
Jarvis Access is our separate online database, setting out available access facilities clearly so everyone can compare attractions and plan with greater confidence.